FAQs

Frequently asked questions

We realise that for some, working with a graphic / website design agency may be a new experience, and therefore a little daunting. Athena Advertising provides a fully transparent design service, and don’t believe in trying to baffle clients with complicated terminology. Below are some of the most frequently asked questions from customers.

1I HAVE A COMPUTER AND MICROSOFT WORD, WHY DO I NEED TO USE A GRAPHIC DESIGN COMPANY?

Your branding and marketing materials are often the first point of contact with potential customers. You don’t get a second chance to make a first impression, and therefore your communication materials need to convey the right image. A design agency will produce marketing materials that will help to impress upon potential customers the professionalism of your company and the service you offer. By producing your own marketing materials you run the risk of appearing amateurish, meaning the loss of potential customers

2WHAT ARE YOUR PAYMENT TERMS?
3WHAT DESIGN SERVICES DO YOU PROVIDE?
4HOW DOES THE DESIGN PROCESS WORK, FROM MY INITIAL ENQUIRY, TO COMPLETION OF THE JOB?
5HOW WILL I RECEIVE THE FINISHED DESIGN
6WILL I BE ABLE TO UPDATE THESE FILES ON MY COMPUTER?
7WHO OWNS THE COPYRIGHT FOR THE DESIGNS YOU PRODUCE?
7I NEED SOMETHING DESIGNING YESTERDAY, IS THIS POSSIBLE?
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